Tracker Pixel for Entry

​Which airline is best for musicians?

by HPR Contributor | .(JavaScript must be enabled to view this email address) | Last Word | March 14th, 2018

By Andrew Vait
https://www.facebook.com/andrewpaulvait

We made it to Austin! The sun and warmth feel good, but it was a hard day of travel and I think some of you guys might benefit from knowing what we learned today.

United checked our equipment in at SeaTac (Seattle-Tacoma International Airport) this morning and we were charged the full baggage fee of $120 for 4 bags and an additional $100 for an oversized piece of gear. Annoying but typical commerce transaction. At our gate, because of our ticket class, we were charged an additional $175 for a single carry on-size suitcase full of equipment.

In Houston, at our layover, we were walking through the gate to our plane and were called back to the counter and charged an additional $350 for our remaining equipment when a managing agent got involved. This agent seemed intent on ignoring our pleas that they were personal instruments and aren’t meant to be checked. All told, we spent $745 to get ourselves and our gear to Austin today.

I have flown with almost every major airline with gear and never had much of an issue. With United, there always seems to be an issue. Every agent I spoke with was short-tempered and looked run-down. It occurs to me that United probably has not adequately addressed their company culture.

I realize it’s partially a fluke and that all airlines can demonstrate inflexible behavior, but in the face of other notorious cases of United literally assaulting their customers, it feels significant that they would still treat their customers -- and evidently employees -- with such disregard, though I intend in no way to conflate our experience with assault -- there is no comparison to be made.

I find this equally an opportunity to check my privilege. At the end of the day Emily Westman and I can afford a one-time price gouging. We’ll still have a great time in Austin and put this behind us. I feel for folks who don’t have the means to recover as easily — folks like us who rely on their art to cover unexpected and effectively hidden business costs. It’s a shame.

I promise I’m going to go enjoy this festival, but United needs to be heavily scrutinized - our interactions with agents today were each aggressive, disparaging and ultimately humiliating. This story goes far beyond our experience and my personal comprehension. There is a culture at United that needs to be addressed -- until then, please consider utilizing any other airline.

We won’t make the mistake of booking economy tickets with United again. I know Alaska Airlines has a fantastic mileage program and we will likely move our business to them permanently. Any other airlines you guys enjoy working with? Any tips for us or artists like us who tend to go with the cheapest ticket option on 3rd party sites without reading the fine print and have armfuls upon armfuls of untold gear to transport?

Please, share your airline stories so we can all be a little better informed, and/or share this story if you think someone you know might benefit from the information!

YOU SHOULD KNOW 

Sisters (Emily Westman and Andrew Vait) 

Friday, March 16, set starts about midnight 

Maggie Mae’s, 323 E 6th Street 

Austin TX; (512) 478-8541

Recently in:

News

A Battle Lost, A War Not Won

by HPR Contributor

by Jacques Harvieuxjacquesthejock@gmail.comAt first, optimism filled the air on Election Day at the Fargo Billiards and Gastropub. Earlier, Cole Haymond, the political strategist and campaign adviser for Legalize ND, expressed his…

Your operating system to be exact. That is Microsoft’s job. It is a tough job but Bill Gates signed them up for it many years ago. But Microsoft only supports each version of Windows for so long. For example, Windows 7 is…

November 8 – 11, Times VaryOak Grove Lutheran School, 124 North Terrace N., FargoSing along to your favorite Willy Wonka tunes at this delicious musical! Follow Charlie Bucket as he visits Mr. Wonka’s mysterious chocolate…

On Monday Dan Larson, a film student from Montana State University in Bozeman, swung by the office for an interview. This time I was on the other side of the questioning. Larson is currently working on a documentary about the…

Do Muslims and Christians have to wear gloves to play football?Gene and Matthew were both young teenagers when they realized they were gay. They finally met in the hallowed halls of Washington’s National Cathedral where leading…

FARGO - A collection of memories from High Plains Reader's annual Cocktail Showdown. Participants were judged on creativity, flavor, and presentation; and this year we added a new category. Like years before, each establishment was…

by Nataly Routledgenatalyroutledge@googlemail.comFARGO--I’ve been fortunate enough to grow up in Fargo during a time of growth and cultural development. One thing I’ve been holding out for while watching Fargo boom is…

When asked if Aaron “Heatbox” Heaton was ever formally trained to play an instrument he admitted to playing the tuba for seven years. Though during his senior year in high school he found his calling and it wasn’t the tuba.…

Cinema

Oh hi Mark…

by James Osborne

If you Google something, anything, about halfway down the page you’ll find the “People Also Ask” section. The results of this section are, not surprisingly, determined by the most commonly asked questions which leads users to…

by: Melissa Gonzalezmelissam.gonzalez@outlook.comFrom music, to sculpture, to grand scale murals, one local artist is working tirelessly to share his work with the community.The West Acres Mall is currently hosting its fifth…

by Stella Mehlhoffstellamehlhoff@gmail.com“Our mission is to invigorate civic conversation through intimate and transformative storytelling.” This statement posted on Theatre B’s website and tacked to their studio wall in…

Those who have been reading my articles for a while may remember when I interviewed Zachary Tooker about the Level Two Comedy Club at the Radisson in Fargo. While the club may have unfortunately closed, Tooker has not ceased…

Beer Snob

Warm up with a hot toddy

by HPR Contributor

by Ben Myhrebenmyhre35@gmail.com Fall is once again upon us. The leaves are turning, gardens have been pulled, and Summer’s heat has waned into Autumnal frosts. Along with the change of seasons comes a change of seasonal flavors.…

I’m a big man, I’m tall and powerful, but this also causes some issues in the body department. I suffer from acute scoliosis in my lower back, and pain radiates from this area on a daily basis. I have only ever had one massage…

By Melissa Martinmelissamartincounselor@live.comThink back to one of your worst small decisions. Then answer the following questions:How did you make the decision?What happened after the decision?When did you know it was the worst…

Okay, against my better judgment, again, I'm going to weigh in on the 2018 election, just a week hence. Here goes.I told Democratic-NPL Congressional candidate Mac Schneider last week that if Heidi Heitkamp wins re-election to the…